Customer Feedback

At PACO FCU, we pay personal attention to the desires and concerns of our members. We encourage you to fill out our Member Feedback Survey, which will allow us to better understand your needs and serve you in the best way possible.

How would you rate the friendliness of our staff members on the phone?

Very friendly
Somewhat friendly
Not friendly enough
I have not spoken to a staff member on the phone

When corresponding through phone or email, have you found our staff members’ advice to be helpful and accurate?

Please rate the timeliness of our service in regards to returning phone calls, replying to emails, mailing checks, opening accounts, granting loans, etc:

How would you rate the ease of navigation of our website?

Do you find our office hours convenient?

What types of additional services would you like PACO Federal Credit Union to offer?

Please list any other comments or suggestions below.

Name (Optional)

Thanks for participating in our Customer Feedback survey!